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About the Audience Development Playbook

An Introductory Guide to Growing Audiences

Download the full Playbook here.

Playbook Cover Page

What is the Audience Development Playbook?

The Audience Development Playbook is a comprehensive resource designed to support arts practitioners in Singapore with step-by-step guides and templates for planning effective audience development strategies. From understanding audiences better, to finding inspiration to create targeted programming, this practical toolkit moves beyond traditional demographic approaches to provide deeper insights into audience interests, attitudes and behaviours towards the arts.

The Methodology

In collaboration with Verian and The Audience Agency, the Audience Development Playbook is the result of an extensive two-year process, which started in 2024 involving:

  • In-depth interviews: Consultations with over 20 arts industry leaders
  • Public survey: Data gathered from more than 3,000 members of the public
  • Industry workshops: Feedback from over 100 artists, partners and students 

From 5 Life Stages to 12 Distinct Personas

Industry Launch Event Highlights

The NAC hosted the arts community at a closed-door event to introduce the Playbook, the research methodology and the rich insights found within.

Playbook Industry Launch Event - Guests Group Photo

The programme concluded with a panel discussion, facilitated by NAC Deputy Chief Executive, Ms Lynette Pang. The panel brought together three arts practitioners who shared their experience in audience development:

  • Company Director & Co-Founder, Nine Years Theatre, Mia Chee
  • Station Director & Co-founder, Sing Lit Station, Mr Joshua Ip
  • Deputy Director, Oh! Open House, Ms Lim Su Pei

Playbook Industry Launch Event - Panel Discussion

Upcoming Workshops

Workshops will be held in March 2026 to help arts practitioners understand the 12 personas and consider the planning frameworks found in the Playbook. Register your interest with us to receive updates on these sessions.