Resource List - Digital Tools Used
by OTG Recipients
Identifying the right digital tools can help arts and culture groups improve operational productivity. This can have a transformative impact on the delivery of arts programmes and services. By automating and streamlining backend administrative and operational processes such as those of booking and payment, database management and visualisation, customer and donor management, for example, organisations and practitioners have found that they can serve and connect with audiences more effectively.
This resource is compiled from information provided by organisations and practitioners who received the National Arts Council’s (NAC) Organisation Transformation Grant to retool their operations. Its content is entirely informational, intended to offer readers general information and resources. This resource is not meant to imply NAC’s endorsement of the solutions and vendors. NAC shall not assume any responsibility or legal liability whatsoever by any reliance which you may have on the following information.
Booking System
Booking systems manage reservations and payment gateways. These systems reduce human error and improve payment security.
Company Name : MusArt Co-Create
Art Form : Performing Arts
System : Booking and Payment System by Inginim Pte Ltd
Purpose : A booking and payment system that replaces manual processes previously done on Google Calendar and PayNow
Vendor : Inginim Pte Ltd
Art Form : Performing Arts
Project Title : Click to Book
System : Typeform and Calenderly
Purpose : A system that coordinates the booking of workshops between schools and workshop facilitators efficiently
Vendor : Joomsphere Media
Customer Relationship Management System
Customer Relationship Management (CRM) systems manage and analyse customer data and interactions to improve customer service.
Art Form : Performing Arts
System : Custom CRM system developed by Episcript
Purpose : Consolidated audience data and a new customer communication platform that facilitate administrative, sales, and marketing efforts
Vendor : Episcript
Data Visualisation System
Data visualisation systems translate data into charts, infographics, and animations providing insights that are easy to understand.
Art Form : Literary Arts
System : Microsoft Power BI
Purpose : Consolidated audience data and visualised integrated historical data of SBC’s revenue to steer business decisions
Vendor : ClayOPS
Database Management System
Database Management Systems are software systems used to store, retrieve, and run queries on data to generate insight for actionable strategies.
Art Form : Visual Arts
System : ArtBinder Premium
Purpose : Migration of art management system (inventory system, sales solutions) from a local server to a cloud-based system to enable remote work
Vendor : ArtBinder
Art Form : Visual Arts
System : Artlogic database and website integration programme
Purpose : A consolidated database integrated with inventory, CRM, and sales management tools, and gallery’s website to streamline daily operations
Vendor : Artlogic
Art Form : Performing Arts
System : Microsoft Dove 365
Purpose : An application programming interface (API) that syncs with SISTIC’s system to strengthen IT security and streamline operational processes
Vendor : Customer Capital Consulting
Art Form : Performing Arts
System : A bespoke Orchestra Management System developed by Nibblewatt Studios
Purpose : A management system database that manages event administration, stage seating maps, and create musician attendance sheets
Vendor : Nibblewatt Studios
Art Form : Performing Arts
System : iEduCentre
Purpose : A student database containing information on courses, classes, fee payment status, and examination results that increases administrative and operational efficiency
Vendor : Aquariues Soft
Donor Management System
Donor management systems manage donor and donation data and can encompass fundraising, reporting, and communication tools.
Art Form : Visual Arts
System : BUILDDECK
Purpose : BUILDDECK, a back-end and front-end system that develops and sustains partnerships and donor relations
Vendor : GivePlease
Art Form : Literary Arts, Performing Arts, Visual Arts
System : KaChing
Purpose : A donor management system that segments donor profiles and generates automated donation reports to provide insights and help companies to create strategic fundraising strategies
Vendor : Empact